Privacy Policy

This notice explains how we collect, use, disclose, and safeguard personal data in accordance with the UK GDPR and the Data Protection Act 2018. It applies to clients, prospective clients, suppliers and website users.

1. Data Controller

Toussaints Solicitors Limited is the controller responsible for your personal data.

2. Personal data we collect

Identification and contact details, matter information, financial and billing details, device/technical data, marketing preferences and communications.

3. Legal Bases for Processing

We process your data to perform our contract with you, comply with legal obligations, and pursue legitimate interests. Where required, we rely on your consent.

4. Disclosures

We may share data with counsel, experts, courts, regulators, insurers, auditors, technology providers and counterparties where necessary and lawful. International transfers use appropriate safeguards (such as IDTA or UK Addendum to SCCs).

5. Retention

We retain data only for as long as necessary for our purposes and regulatory obligations (including SRA requirements) and to establish or defend legal claims.

6. Your rights

You have rights to access, rectification, erasure, restriction, objection and portability. Where we rely on consent, you can withdraw it at any time.

7. Cookies

See our Cookies Policy. You can manage preferences via the on‑site cookie settings at any time.

8. Contact

To exercise your rights or ask questions, contact toussaints@lawyersonline.co.uk. You may complain to the ICO (Information Commissioner’s Office) if you are unhappy with how we process your personal data.